Posted by Stephen M. Nipper at May 18, 2005 11:22 PM
When I got home earlier today, sitting in the mailbox was a package from another attorney in town. "Self," I said to myself, "that's odd."
The attorney is an acquaintance...someone I know, but not well. He has a good firm, does good work, and is well thought of.
But a package?
Odd. I opened the package. Inside was a book, wrapped in gift wrap, and a "thank you for the referral" letter.
I frequently refer clients to other attorneys. It's part of being a rethinker...being involved in your clients business and/or being a good enough listener to the people around you so you can help refer them on to the help they need. I'm a helper. I'm a networker.
The letter was a nice touch. It is something that I myself do...sending "thanks for the referral" letters. But a book? What kind of book? I didn't even have to open the package...I was already touched that he would send a letter. Imagine my surprise when I unwrapped the book and found a moleskine. Amazing...it was like he read my mind. Since seeing Sorocco lugging one around at TechShow I had been drooling over them. Doug has blogged about his moleskine love before.
A moleskine. Nice touch. Great call. Any chance I might remember him the next time I have a referral in his area of the law????
So. When was the last time you sent a colleague a "thanks for the referral" letter (didn't your momma teach you to say thanks)? It may be the best 3 minutes you spend this year.