Who says the USPTO is not listening?

Posted by J Matthew Buchanan at November 22, 2005 08:56 AM

Did you catch this?  Last week, Steve posted another “thing we hate about the web site.”  In that rant, Steve detailed one of our favorite frustrations about the web site — the fact that, before Sunday, you had to include the dub-dub-dub (www) in the URL, or you were out of luck.

Then, magically, the problem was fixed on Sunday.

Hmmmm.  It could be a coincidence, right?  Yes, but highly unlikely.  That problem has existed for as long as the three of us can remember.  It’s nearly popped a vein in my head at least 100 times.

The better explanation is that they’re listening.  That’s right, the big governmental agency that is the United States Patent and Trademark Office is listening to the blogosphere.  And someone, somewhere inside the agency fixed, nay, changed, something as a result.  How cool is that?

I wonder how long it would have taken to achieve this simple change had we submitted a letter or formal complaint of some sort?

It’s amazing that such a small technical change can be symbolic for something so big.

We love the USPTO.  We really do.  We want to see the agency improve…and we’re glad to help.  We’ll keep talking, and hopefully they’ll keep listening.  You can help with the talking side of the equation — If you have any suggestions, ideas, complaints, etc., let us know…

Comments (1) | TrackBacks (2) trackback

Related Articles:
Memorial Day Edition of Blawg Review Available
Back to our rethinking of Blawg Review
Blawg Review #58 - Shaken, not stirred


You can ping this entry by using .

Here it is, Blawg Review #34 - The Tryptophan Overdose Edition! As I was preparing this week's edition of the Blawg Review (while finishing my 180th piece of pumpkin pie), I  began reminiscing about all the wonderfully themed editions that...

Trackbacked from Blawg Review #34 on PHOSITA ::: an intellectual property weblawg.

Yes, Blawg Review #34(!) is up over at Phosita, hosted by Douglas Sorocco. This is an awesome round-up of blawgs with lots of great posts - obviously the turkey hangover wasn't too bad this year. We loved the post (of...

Trackbacked from Tryptophan Overdose Edition of Blawg Review Is Up At Phosita on Patent Baristas.


Russ Krajec Says:

November 23, 2005 09:00 PM

My experience with the PTO is that nearly everyone I have ever dealt with, from the examiners to someone answering the phone, is that they have bent over backwards to help. They get a bunch of abuse from the patent attorneys, some of it deserved, but much of it is unwarranted, IMHO.

Leave a comment

Your Name
Your E-mail
Your Website URL
Remember personal info?